How It Works
How It Works
Working with CRS Tours as your Costa Rica DMC is simple and transparent. Here is our process — from first contact to your clients’ return home.
Send Your Request
Share travel dates, group size, budget range, and interests. Email, WhatsApp, or our contact form — whatever works for you.
Receive Your Quote
We acknowledge new requests within one business day and advise when the full proposal will follow — accommodation options, activities, transfers and a day-by-day itinerary.
Refine Together
Adjust the route, accommodation or experiences until the programme fits the client.
Confirm & Book
Once approved, we handle all supplier confirmations, vouchers, and pre-departure logistics. You receive a complete booking dossier.
Clients Travel
Airport transfers are arranged as specified in each programme, and travellers can reach our local team while in Costa Rica.
Post-Trip Debrief
We collect feedback, resolve any issues promptly, and share what worked well for future programmes. A relationship built to last.
Pricing & Trade Terms
Net Rates
All pricing is quoted net — you apply your own markup — with a clear, itemised cost breakdown.
Commissionable Rates
Commercial arrangements are discussed with each partner. Contact our B2B team to talk through what suits your business.
Payment Terms
Payment and cancellation conditions are provided with each proposal and may vary according to the services, travel dates and supplier terms.
Cancellation Policy
Cancellation conditions are provided with each quotation and depend on the services and supplier terms.
FAM Trips
Familiarisation opportunities may be available — contact us to register your interest.
Peak Season
December–April is the Pacific dry season and the busiest period — early booking is strongly recommended for peak dates.
Office Hours: Monday – Saturday, 8:00 AM – 5:00 PM Costa Rica Time (GMT-6). Urgent partner queries handled outside these hours via WhatsApp.
Languages: please ask about the languages the team currently works in.