About Us
About CRS Tours
Costa Rica’s dedicated B2B incoming operator
Who We Are
CRS Tours is a specialist incoming tour operator based in Costa Rica, working with travel agents, tour operators and wholesalers worldwide through a dedicated trade team. We handle every detail on the ground — from private transfers and lodge bookings to adventure activities and multi-day itineraries — so your clients experience Costa Rica smoothly and well looked after.
With local knowledge and established supplier relationships, we give your agency solid ground to sell Costa Rica. Whether you’re building FIT packages, group tours, or tailor-made honeymoon itineraries, CRS Tours is your reliable partner in the field.
What We Stand For
Local Expertise
Our team lives in Costa Rica year-round — our team regularly reviews routes, accommodation and experiences throughout Costa Rica.
Reliability
Confirmed bookings and local ground support, with an emergency contact for travellers during the trip.
Trade Relationship Protection
We respect the relationship between our trade partners and their clients. Enquiries and bookings introduced by a partner remain managed through that partner unless another arrangement has been expressly agreed.
Sustainability
We work with certified eco-lodges and responsible operators aligned with Costa Rica’s green tourism vision.
The People You’ll Work With
CRS Tours is run by a close-knit team based in San José. Here are some of the people who will design, quote and operate your programmes:
Jan Centen
CEO & Founder
Jan first came to Costa Rica in 1994, working as a guide and in hospitality before founding CRS Tours. He leads the company with deep local knowledge and a clear sense of what international travel partners need.
Carolina Cruz
Sales Manager & Supervisor
With over 20 years in Costa Rican tourism, Carolina supports our international partners and guides the sales team, making sure every itinerary is carefully planned from first proposal through to operation.
Gabriela Sojo
Head of Reservations & Operations
With 18 years in the industry, Gabriela oversees transfers and confirmed services, keeping every arrangement on time and resolving the unexpected so trips run smoothly on the ground.
Marison Jiménez
Senior Sales Executive
Marison designs tailor-made itineraries for our partners, combining hotels, transport and experiences around each client’s interests, travel style and budget with sharp attention to detail.
Stephanie Oviedo
Senior B2B Sales Executive
As Senior B2B Sales Executive, Stephanie works with international partners to build tailor-made journeys that balance nature, adventure and authentic local experiences, tuned to each market.
Ready to Partner with Us?
Register as a trade partner and get access to our full product portfolio, net rates, and dedicated support.
Get in Touch